Job Detail
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Job ID 466
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Offered Salary 1000
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Experience 2 Years +
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Gender Male
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Industry Marine Deck-Side
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Qualifications Certificate
Job Description
As a Deck Cabin Attendant, you will play a crucial role in providing exceptional service and maintaining the cleanliness and comfort of passenger cabins on the deck of a cruise ship. Your attention to detail, friendly demeanor, and dedication to guest satisfaction will contribute to a memorable onboard experience. Here are the key responsibilities and requirements for this position:
1. Cabin Service:
– Clean and maintain passenger cabins on the deck, including making beds, changing linens, and replenishing amenities.
– Ensure cabins are properly stocked with towels, toiletries, and other essential items.
– Address guest requests promptly and professionally, such as delivering extra pillows, blankets, or room service orders.
– Conduct regular inspections to ensure cleanliness, functionality, and guest readiness of cabins.
2. Guest Interaction and Service:
– Provide friendly and personalized service to passengers, ensuring their comfort and satisfaction.
– Greet guests upon arrival and assist with luggage, offering assistance and information about onboard amenities and services.
– Respond to guest inquiries, concerns, and requests, resolving issues or escalating them to the appropriate personnel.
– Foster a welcoming and positive atmosphere, creating a comfortable and enjoyable experience for guests.
3. Public Area Maintenance:
– Assist in the cleaning and maintenance of public areas on the deck, including lounges, corridors, and other common spaces.
– Monitor and restock supplies in public restrooms and ensure they are kept clean and presentable.
– Perform routine maintenance tasks, such as vacuuming, dusting, and cleaning glass surfaces.
– Report any maintenance or repair needs to the appropriate department.
4. Safety and Security:
– Maintain a strong awareness of safety and security procedures, reporting any suspicious activities or hazards.
– Adhere to emergency response protocols and participate in safety drills and trainings.
– Ensure compliance with safety regulations and guidelines, including proper handling and storage of cleaning chemicals.
5. Teamwork and Collaboration:
– Collaborate with other onboard departments, such as housekeeping, guest services, and maintenance, to ensure seamless guest experiences.
– Communicate effectively with colleagues and supervisors, providing updates, feedback, and assistance as needed.
– Support a positive work environment by demonstrating professionalism, respect, and teamwork.
Requirements:
– High school diploma or equivalent.
– Previous experience in a customer service or housekeeping role, preferably in the hospitality industry or aboard a cruise ship.
– Excellent interpersonal and communication skills.
– Attention to detail and a strong commitment to cleanliness and guest satisfaction.
– Physical stamina to handle manual tasks and standing for long periods.
– Familiarity with safety and security procedures in a hospitality environment.
– Flexibility to work shifts, weekends, and holidays as required in a cruise ship environment.
Please note that specific job requirements and responsibilities may vary depending on the cruise line, the size of the ship, and the onboard guest services and housekeeping operations.